Privacy Policy

Connect.ai (referred to as “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we handle Personal Data obtained when you use Connect.ai's website, applications, and services (collectively, the “Services”). By using our services, you agree to the terms of this Privacy Policy.

This Privacy Policy does not apply to data processed on behalf of users leveraging Connect.ai's agent-based services to interact with third-party platforms. Such data is governed by our agreements covering authorization and use of our Services.

Information We Collect

We may collect the following types of information when you interact with our platform:

Personal Information

Name, email address, phone number, and other contact details when you register for an account.
Payment information when you purchase a subscription or other services.
Information shared via email, social media, or other communication methods.

User Content

Data and content you upload to the platform.
You are required to acknowledge that you have the rights to use or upload such content.

Device and Usage Information

Information including but not limited to IP address, browser type, operating system, and usage data from your local machine.
Activity logs such as login times, pages visited, and features used.

Automatically Collected Information

Cookies and similar technologies for tracking user activity and preferences.

How We Use Your Information

We may collect, hold, use, and disclose information for the following purposes:

To provide and improve the core features of our platform.
To enable you to register, login, and manage your account.
To process your uploaded data and ensure its integrity and functionality within the platform.
To customize or personalize your experience.
To contact and communicate with you regarding services or inquiries.
For analytics, market research, and business development to optimize our platform.
For advertising and marketing, including sending promotional materials or offers.
To attribute any content you submit that we publish on our platform.
For technical assessment and development of our app, website, and associated services.

User Obligations

When uploading content to the platform, you acknowledge and warrant that:

You have the legal rights and permissions to upload or share the content.
The content does not violate any applicable laws, regulations, or third-party rights.

Disclosure of Information

We may share your information:

With service providers and partners who assist us in delivering our services.
To comply with legal obligations, enforce our terms, or protect the rights and safety of our users and company.
In connection with business transfers, such as mergers or acquisitions.
A parent, subsidiary, or affiliate of our company.
Employees, contractors, and related entities.
Agents, business partners, or potential partners.
Third parties assisting with services, information, or direct marketing and data collection and processing.

Your Privacy Choices

You have the right to:

Opt out of promotional communications.
Manage your cookie preferences via your browser settings.
Access and update some of your personal information through your account settings.
Request deletion of your personal information (subject to certain restrictions).

Updates to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.